Delivering Training with Impact

Who should attend?

  • Instructors, trainers, and subject matter experts
  • Training directors, training managers, and training coordinators
  • Anyone who delivers classroom instruction or evaluates the performance of instructors and trainers



Course outline

“I’m not a trainer; I can’t do that!” The majority of trainers have had no formal training in instructional techniques. No wonder they are nervous about standing up in front of a classroom and delivering a training program.

This workshop is specifically designed for new instructors. It is designed to provide instructors with the skills and knowledge they need to deliver training with impact. You will learn how to set yourself up for success and how to deliver a polished and professional presentation.

You will learn the skills of the most accomplished instructors and have the opportunity to rehearse those skills. Expect plenty of practice. The number of registrations is limited to allow everyone the chance to deliver a training module to the rest of the class. You will receive a videotape of your final presentation, written feedback from each participant, and written feedback from the instructor.

Our approach

  • We will give you practical, how-to skills that are immediately applicable to your job.
  • Your workshop will be fun and entertaining; plus, you will learn more than you ever thought was possible.
  • You can expect a relaxed and non-threatening learning environment.
  • We limit attendance to allow maximum participation and feedback.

Performance objectives

What You Will Learn:

Learning Structure

  • Determine the length of the training.
  • List the job tasks of the target audience.
  • Analyze the background and experience of the learners.
  • Write the course content.
  • Design the objectives for the training.
  • Determine the practice exercises for the participants.
  • Write the activities to review the content.
  • Design the tests to evaluate learning.
  • Determine the presentation methods to deliver the content.
  • Structure the sequence of the content.
  • Build in the principles of adult learning.


  • Build rapport with your audience.
  • Use puzzles, games, and icebreakers.
  • State the benefits of the training.
  • Create metaphors, analogies, and similes.
  • Set up the classroom for maximum participation.
  • Conduct review and practice exercises.
  • Give supportive and corrective feedback.
  • Deliver positive reinforcement.
  • Manage your time and keeping on track.
  • Eliminate personal nervousness.
  • Handle difficult participants and situations.
  • Ask and answer questions with confidence.
  • Design audio-visual materials that work.
  • Manage group dynamics.

Delivery Style

  • Project your voice using speed, volume and pitch.
  • Use positive gestures and non-verbals.
  • Make eye contact with the audience.
  • “Read” the verbal and non-verbal behaviours of your audience.
  • Develop your personal delivery style.