Business Writing for Managers

Who should attend?

  • Managers, supervisors, and team leaders
  • Project managers and project officers
  • Anyone who must write reports, memos, proposals and correspondence



Course outline

“Where do I start?” Writing reports, memos, proposals, and correspondence can be a challenging task for many managers. Structure, style, and grammar are just a few of the stumbling blocks to effective business writing.

In this workshop, you will learn the best structure for writing your reports, memos, proposals, and correspondence. You will learn how to quickly generate ideas and organize your thoughts prior to writing. You will learn how the four C’s of business writing will guarantee an easily read and understood report, every time.

This workshop is designed for managers at all levels who must write reports or other types of correspondence as part of their jobs. This workshop will teach you how to write in a clear and concise style. It will give you the opportunity to practice writing various types of correspondence and to develop your own personal writing style.

Our approach

  • We will give you practical, how-to skills that are immediately applicable to your job.
  • Your workshop will be fun and entertaining; plus, you will learn more than you ever thought was possible.
  • You can expect a relaxed and non-threatening learning environment.
  • We limit attendance to allow maximum participation and feedback.

Performance objectives

What You Will Learn:

Getting Started

  • Identify the purpose of the writing assignment
  • Identify the target audience.
  • Determine the needs of the target audience.
  • Quickly generate ideas and points.
  • Select the appropriate structure for the correspondence.
  • Determine the “need to know” content.
  • Write a content outline.


  • Use precision, style, and tone to personalize the message.
  • Write in a gender-neutral style.
  • Avoid redundancies, “official” language, and jargon.
  • Use brainstorming, force field analysis, and fishbone diagrams to create a logical progression of ideas.
  • Write using clear, concise, and plain English.
  • Apply grammar and punctuation rules.
  • Proofread and edit your work.


  • Create an “image” for the document.
  • Select formatting techniques to make the document easy to read.
  • Use graphics, charts, and diagrams.
  • Select types and fonts to aid readability.