The Three-Step Motivation Model

Most managers are faced with the challenge of keeping their employees engaged and motivated over the long-term, during both good times and bad.  While employees often start off with a great attitude towards their work, their commitment often wanes as they are exposed...

How to Be Smarter

Even though our personality and basic intelligence are set at a very early age, we need to keep getting smarter in order to successfully deal with the new and varied challenges that we face each day. Training, education, and development give us the tools to be...

Managers Need Technical Skills

Management is the skill of organizing people and resources to accomplish organizational goals. However, how can you effectively manage people if you don’t have the same technical skills as your direct reports? On the front lines, supervisors and managers must have a...

It’s Time to Say Something

Managers are often hesitant to confront their direct reports about incorrect work or unacceptable behavior. If these situations are allowed to continue without being dealt with, an unintended message may be sent to the rest of the team that the manager is weak,...