How to Deal with Difficult Customers

 No matter what job you have, you are a provider of products and services. A simple definition of a customer is anyone to whom you hand off your work. We all have both external customers and internal customers with whom we interact every day, and while most of our...

Evaluate Your Work-Life Balance

Work-life balance is the level of satisfaction you experience as a result of managing each of your life’s priorities. Work-life balance is NOT calculated by the amount of time and attention you spend on either your work or life priorities. Work-life balance is making...

Your Monthly T.A.L.K. Agenda

The mid-point of the year is a great time to renew your commitment to having a monthly T.A.L.K. with each of your employees. These monthly meetings are designed to discuss your employees’ progress towards their yearly objectives. These meetings are your opportunity to...