How to Get Things Done

We are often frustrated when our company appears not to be dealing important issues or taking advantage of opportunities, and we believe that we know what should be done to address the circumstances.  This type of situation often is characterized by the use of the...

How to Train Your Manager

You will hear the same comments at the conclusion of most management and leadership programs, “Why didn’t my boss take this course?” and, “My manager doesn’t use these skills!” Attendance at a training program, no matter what the content, is a golden opportunity for...

How to Manage Your Boss

Everyone, regardless of his or her level, is an employee in an organization, and everyone reports upwards to a manager. However, our management skills are most often focused on our direct reports; keeping our employees motivated, engaged and productive. While getting...

How to S.C.O.P.E. a Performance Issue

Dealing with employee performance issues is one of the most difficult of managerial tasks. Unfortunately, one of the more common approaches that managers take is not to deal with the issue at all. The good news is that everyone is equipped with problem-solving...